View all news

Support and information for current students at Southern Cross University


Media team
1 March 2022

Southern Cross University will continue to assist students, staff and the local community impacted by devastating flooding events in Northern NSW and South East QLD.

Recent information on campus closures and online orientation for new students can be found here.


Your safety

Stay safe and follow advice from the State Emergency Service (SES). For all emergencies call 000 or the NSW SES 132 500

For students in the Lismore region impacted by flooding and requiring immediate assistance with food, clothing or accommodation, head to the Evacuation Centre at Southern Cross University Lismore campus at P Block.

P Block is best accessed from Kellas Street, then University Drive. Turn left at the stop sign and follow directions for the Health Clinic and P Block. There is parking in front of the Health Clinic or along Rifle Range Road.


Your wellbeing

Students requiring emotional support can access counselling through Southern Cross University. Email or phone 02 66269300 (Coffs Harbour, Lismore and Gold Coast). Current student ID number required.

An after-Hours Crisis Counselling Support Service is also available to current students on 1300 782 676, or texting 0488 884 143.


Your Finances

If you have suffered a financial impact, you can access support by emailing

Centrelink will be issuing disaster payments over the coming days, please continue to check your online MyGov or Centrelink accounts.


Your studies

Help is available for current students who need assistance with enrolling in their units ahead of 2022 classes commencing for Term 1/Session 1 on Monday 7 March.

Southern Cross University Vice President (Students) and Registrar Brendon Nelson encouraged students to begin studies next week where possible, but reminded students they have until census date (March 21 for Term 1 and March 22 for Session 1) if required due to the impacts of flooding in the region.

“For any students who are unable to start studies on Monday 7 March, you can contact you Unit Assessor via blackboard and can seek special considerations for any assessments,” Mr Nelson said.

“You don’t need to withdraw. Students have until census date to withdraw without financial or academic penalty if it becomes necessary for them to drop any classes.”


Current domestic and international students can now enrol by finding their course progression on the website, checking unit availabilities on the Study Plans tab in My Enrolment, and choosing the units that they plan to study. The Session 1, Term 1 and 2 2022 Timetable is available and Class registration is open for any students who have residentials or workshops.

“If you’re not sure where to start, visit the Managing your enrolment page for information on enrolling in units, changing your enrolment or withdrawing from units. For assistance contact us on 1800 005 687, or chat to us on our SCU website webchat,” Mr Nelson said.

Any current student who have not re-enrolled in two consecutive teaching periods will be withdrawn from their course, but may be eligible to take a leave of absence which can be applied for in My Enrolment.

More information on 2022 Key Dates and the Teaching Calendar is available here.

Commencing students who are yet to enrol or who still need to accept their offer of study can visit to accept an offer, enrol in units, prepare for studies and sign up for Orientation.

For new students who have any questions or need help enrolling student advisors are here for you every step of the way. Please email or book a call-back at a time that suits you.


The Hotel School Brisbane currently closed

The Brisbane campus of The Hotel School – run in partnership will Southern Cross University – will remain closed until Monday 7 March 2022 due to the ongoing flooding situation in South East QLD.

The Hotel School Deputy General Manager, Mathew Little, is Head of Queensland Campuses and says staff are working from home where possible with the primary focus being the health and wellbeing of students and staff.

“For students who have not already done so, please be sure you enrol into your Units for Session 1 2022. If you need any assistance, please call Jasmine Hennock on (07) 3739 2400, or email this week,” Mr Little said.

“Should any current students require any wellbeing assistance, our THS Counsellors are available from Monday to Thursday. You can reach out to them via email to schedule an appointment. A current student ID number is required.”

All other THS Campus locations remain open.