Contact Us

Analytical Services Enquiries

By requesting analysis at ARL, you are acknowledging that you have read and agreed to the ARL Terms & Conditions (click the link to view).

e: arl@scu.edu.au
p: +61 2 6622 3211 

Postal address
Analytical Research Laboratory (ARL)
Southern Cross University (SCU)
PO Box 157
East Lismore  NSW  2480
Australia

Physical address
Analytical Research Laboratory (ARL)
Southern Cross University (SCU)
T Block, Level 3
East Lismore  NSW  2480
Australia

New Clients

Please complete our online new client application form.

 Analysis Request Forms

 Please be sure to save the form to your computer before attempting to complete it.

Once completed using your pdf editor (such as Adobe Reader), re-save the form by choosing File > Save As.

Editing within a browser window or tab will (generally) not save your edits, so be sure to complete the form by downloading it to your computer first and editing it from there.

Privacy Notification

SCU is requesting this information from you so that we can register you or your business name as a new client in our databases and / or register your submission of a sample or samples for analytical services.  We may also use this information to communicate analytical information, correspondence and / or invoices for analytical services to you. For hemp analysis only (available to licensed hemp growers), SCU may be required to provide this information about you to the relevant state Department of Primary Industries (DPI).

When storing your personal information electronically, SCU may disclose your personal information to overseas recipients by virtue of its cloud computing arrangements.  SCU’s ‘cloud’ servers are located in Hong Kong, Singapore and Ireland and SCU is reasonably satisfied that these countries have similar privacy protections to those afforded under Australian law.  SCU will not disclose your personal information to anybody else unless we are required to do so by law – for example, if the information is needed in an emergency or for law enforcement purposes. 

Providing us with the requested information is not required by law.  However, if you choose not to provide us with the requested information, SCU may not be able to register your or your business as a client or accept samples for analytical services from you.

Documents related to sample analysis are retained by SCU for 50 years and then disposed of securely as per instructions provided by the State Archives & Records Authority of New South Wales, GA47 - General retention and disposal authority: higher and further education records guidelines.

You may request access to your information at any time. To access or update your personal information, or for more information on our privacy obligations, ask to speak to our Privacy Contact Officer or email privacy@scu.edu.au. The University’s Privacy Management Plan is available to review.