For counselling appointments/enquiries please phone 02 6626 9300 or email email@example.com (Coffs Harbour, Lismore and Gold Coast campuses).
For after-hours crisis counselling support please phone 1300 782 676 or text 0488 884 143. *This service is available from 5pm to 9am weekdays, and 24 hours on weekends and public holidays.
Additional external supports are available, and for immediate crisis response please call ‘Triple Zero’ 000.
How can counselling help?
Students often use the Counselling Service when they want to talk about adjusting to university, coping with homesickness, managing study pressures, reducing stress, overcoming procrastination, managing health issues, dealing with relationship or family problems.
Counsellors encourage academic success and assist students to increase their enjoyment of study and University life, by helping reduce the effects of stress and anxiety caused by study, personal or family pressures.
Counsellors are located at Lismore, Gold Coast, and Coffs Harbour offering free and confidential assistance for all students. This support includes counselling, information, advice, and referral for academic and personal issues.
- Counselling — in person, by phone, Zoom or email
- Information and advice — in person, by phone, or e-mail
- Limited same day appointment bookings
- Referral to counselling services in your area for long term or specialised counselling
- Group Programs
- Self-help / tip sheets
Are you concerned about another student?
If you are concerned about a student in distress or with severe difficulties, you are able to speak with a Counsellor for advice and support.
Support letters for special consideration
The primary role of the Counselling Service is to provide counselling to students. Support letters for Special Consideration applications may be provided at the Counsellor’s discretion, only if the student has received substantial counselling as a client of the service. Counselling appointments cannot be made to obtain letters to support Special Consideration applications for non-health reasons and/or if you are a new client of the counselling service. See Special Consideration for Assessment or Exam for alternatives.
Email firstname.lastname@example.org and we’ll get back to you!