Help is available 24/7

If you or someone you know is in distress or in need of immediate help, support is always available. You don’t need to manage a crisis on your own.

For immediate crisis intervention, call emergency services on 000 (or your local emergency services number).

If on campus in Australia, you can also contact Security on 1800SCHELP (Option 1). 

worried student / stressed student

Mental Health Crisis Support

If you need urgent mental health support, the SCU 24/7 Mental Health Support Line is available - Phone 1300 782 676 or SMS 0488 884 143 (at no extra cost). 

You will be connected with a qualified mental health professional who can help you to: 

  • Find immediate relief from emotional distress 
  • Identify coping strategies 
  • Explore solutions and how to move forward 
  • Manage safety concerns 
  • Provide advice if you are concerned about someone else 

International students can also contact Medibank 24/7 Mental Health Support on 1800 644 325 to speak with a qualified mental health professional in your preferred language at no additional cost. 

Support available outside SCU

A range of specialist support services are available across Australia to help individuals experiencing: 

  • Mental health challenges, including anxiety and depression 
  • Suicidal thoughts or self-harm 
  • Eating disorders 
  • Gender-based violence, sexual violence, or domestic and family violence 
  • Alcohol and other drug-related concerns. 

To explore available support options and helplines, visit Healthdirect Australia's Mental Health Helplines Directory

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Student Services Amenity Fee

The 24/7 Mental Health Support Line is funded by your SSAF.