Book an Appointment

On-campus accommodation — UniLodge

A range of on-campus accommodation options are available at residential colleges across the Lismore and Coffs Harbour campuses. Apartments are modern and fully furnished, with their own kitchen, lounge, dining area and bathroom.

You can book a tour of UniLodge accommodation by contacting the reception on the numbers below.

UniLodge Lismore

Tel: +61 2 5643 6203
Email: [email protected]
Reception hours: Monday - Friday 9am-5pm

UniLodge Coffs Harbour

Tel: +61 2 5642 4920
Email: [email protected]
Reception hours: Monday - Friday 9am-5pm

Off-campus accommodation support

While living on-campus is one way to experience university, many students prefer to find their own accommodation to live a more independent lifestyle. UniStays is a free service that helps you find off-campus long and short-term accommodation options, such as share-houses, apartments and granny flats.

Visit the UniStays website to search and browse accommodation listings or add a listing of a rental you have to offer.

Contact: Off-campus Accommodation Officer

Tel: Freecall 1800 SC HELP / 1800 72 4357
Email: [email protected]
Office Hours: Monday - Thursday 9am-5pm; Friday 9am-4pm

The Student Learning Zone offers a range of options for students seeking individual or small-group advice.
Peer Assisted Learning Support (PALS)

If you are studying a PALS unit you have access to a PALS Mentor who can help you learn how to study. PALS Mentors can share their study strategies, help you unpack your assignment question and better understand the rubric. PALS Mentors cannot review or edit your work or teach unit content.

Check here if your unit is supported by a PALS Mentor and book a check-in.


Learning Adviser specialist support

Learning Advisers appointments are available by referral only, for at-risk students in need of support. For more information, visit the Student Learning Zone Learning Advisers page.

The Student Advocacy Service is an independent service that works to represent student’s interests, within the academic and procedural rules of the University. Advocates are independent from decision-makers and do not make academic or procedural decisions. The Student Advocates work to support student progress and success. The Student Advocacy Service ensures that students are fairly represented by providing relevant information, referral and advice as well as acting as an advocate, liaison or support person.

The Student Advocacy Service is a free and confidential service available to all enrolled students.

Your student advocacy team can be contacted at: 


Shop 9A Goodman Plaza — next to the Student Common Room

Gold Coast

B4.31 — Building B, Level 4, Room 31

Coffs Harbour

The Student Advocacy Service in Coffs Harbour is temporarily closed. Should you require assistance, please contact one of the Advocates listed above.

Southern Cross University's main campuses are located at the Gold Coast, Lismore and Coffs Harbour, with branch campuses in Coomera, Sydney, Melbourne and Perth. Southern Cross also operates The Hotel School in Sydney, Melbourne and Brisbane, in partnership with Mulpha Australia.

Visit a campus at online virtual tours.

There are also info sessions, webinars and monthly tours. See what's on and come visit.

The Southern Cross University Health Clinic provides a quality and dedicated health care service to our students, staff and the Lismore and Gold Coast communities.

Contact the Clinic to book an appointment.

Gold Coast
T: +61 7 5589 3252
F: +61 7 5589 3788

T: +61 2 6626 9131
F: +61 2 6626 9135

E: [email protected]

The Careers & Employability team are here to help and have many online resources to assist you.

Visit the Careers website for a full range of services.

You can also book an appointment (login required using your MySCU details).

Bookings and Enquiries

1800 72 4357
Coffs Harbour: (02) 6659 3263 (if no answer, please send an email)
Email: [email protected]

After-hours Crisis Counselling Line:

Phone: 1300 782 676
SMS: 0488 884 143 (for text chat)

To access the support services provided by Student Equity and Inclusion you will need to register via appointment with an Inclusion Support Advisor. Registration will require disclosure of your disability and provision of supporting documentation.

Make an appointment

P: 1800 72 4357
E: [email protected]
Appointments are currently conducted by phone, zoom or face to face.

Visit Equity and Inclusion for more details such as available dates and how to register for an appointment.

You can book and appointment with your First Year Adviser if you are:

  • a domestic undergraduate (Bachelor, Associate Degree, or Diploma) student,
  • studying at Lismore, Gold Coast, Coffs Harbour, Coomera, or online; and
  • in your first 8 units.

Not sure who your First Year Adviser is? Email us: [email protected].

International students are supported by International Student Support.

PSP, postgraduate or second/third year students are supported by Client Services.

International Student Support

The International Student Support team offers various services to assist your Australian study journey.

Appointments are available via Telephone, Email, Zoom and in person From Monday to Friday, 10 am – 4 pm.

You can book an appointment using your MySCU details.

The Library has a range of options for getting assistance with your studies.

Students studying Online in Australia or overseas.

Get Help from the Library

Postgraduate students may also contact the Faculty and College Librarians directly, or book an appointment.

E: [email protected]
T: 1800 72 4357

Coffs Harbour
E: [email protected]
T: 02 6659 3232

Gold Coast
E: [email protected]
T: 07 5589 3100

Students who wish to apply for a Student Loan are required to submit a Student Loans eForm and book an appointment with the Student Financial Assistance Officer, who is authorised to approve loans conforming to the Student Loans Policy.

Book a student loan appointment by going to CareerHub and logging in using your MySCU username and password. Click on "Appointments" then under the heading "What would you like to talk about?" click on Student Loans.

For more information, visit the Student Loans webpage.