Availabilities:

2021 unit offering information will be available in September 2020

Unit description

Allows a future hotel leader to develop a property operations toolkit. This unit introduces concepts and practices for full lifecycle operations management. Students will develop knowledge of property operations strategies together with risk management and revenue assurance in order to maximise productivity in hotels.    

Unit content

This unit contains 6 topics:

  1. Introduction to property operations management and strategy
  2. Leading the integrated property lifecycle 
  3. Business process design and performance
  4. Lean operations management
  5. Strategic supply chain management
  6. Revenue and capital management

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

GA1: Intellectual rigour, GA2: Creativity, GA3: Ethical practice, GA4: Knowledge of a discipline, GA5: Lifelong learning, GA6: Communication and social skills, GA7: Cultural competence
On completion of this unit, students should be able to:GA1GA2GA3GA4GA5GA6GA7
1Contrast approaches to design of strategically aligned property operationsIntellectual rigourKnowledge of a discipline
2Apply principles of strategic operations to hotel property lifecycle managementCreativity
3Articulate incorporation of risk management and asset management into the hotel contextCreativityKnowledge of a discipline
4Critically review best practices to develop a high performing hotel propertyIntellectual rigourKnowledge of a discipline

On completion of this unit, students should be able to:

  1. Contrast approaches to design of strategically aligned property operations
    • GA1: Intellectual rigour
    • GA4: Knowledge of a discipline
  2. Apply principles of strategic operations to hotel property lifecycle management
    • GA2: Creativity
  3. Articulate incorporation of risk management and asset management into the hotel context
    • GA2: Creativity
    • GA4: Knowledge of a discipline
  4. Critically review best practices to develop a high performing hotel property
    • GA1: Intellectual rigour
    • GA4: Knowledge of a discipline

Teaching and assessment

Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.
Commencing 2021 Commonwealth Supported only. Student contribution band: 3

Fee paying courses
For POSTGRADUATE or UNDERGRADUATE full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

+