Availabilities:

LocationDomesticInternational
Brisbane - The Hotel School
Melbourne - The Hotel School
Online
Sydney - The Hotel School

Unit description

Allows a future hotel leader to develop a property operations toolkit. This unit introduces concepts and practices for full lifecycle operations management. Students will develop knowledge of property operations strategies together with risk management and revenue assurance in order to maximise productivity in hotels.    

Unit content

This unit contains 6 topics:

  1. Introduction to property operations management and strategy
  2. Leading the integrated property lifecycle 
  3. Business process design and performance
  4. Lean operations management
  5. Strategic supply chain management
  6. Revenue and capital management

Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:
1Contrast approaches to design of strategically aligned property operations
2Apply principles of strategic operations to hotel property lifecycle management
3Articulate incorporation of risk management and asset management into the hotel context
4Critically review best practices to develop a high performing hotel property

On completion of this unit, students should be able to:

  1. Contrast approaches to design of strategically aligned property operations
  2. Apply principles of strategic operations to hotel property lifecycle management
  3. Articulate incorporation of risk management and asset management into the hotel context
  4. Critically review best practices to develop a high performing hotel property

Prescribed texts

  • No prescribed texts.
Prescribed texts may change in future study periods.

Teaching and assessment

Teaching method
Lecture on-site 1 hour (weekly x 12 weeks)
Tutorial on-site 2 hours (weekly x 12 weeks)
Assessment
Research Paper20%
Operations Plan and Presentation45%
Audit Report35%

Teaching method
Lecture on-site 1 hour (weekly x 12 weeks)
Tutorial on-site 2 hours (weekly x 12 weeks)
Assessment
Research Paper20%
Operations Plan and Presentation45%
Audit Report35%

Teaching method
Tutorial online 1 hour (weekly x 12 weeks)
Assessment
Research Paper20%
Operations Plan and Presentation45%
Audit Report35%

Teaching method
Lecture on-site 1 hour (weekly x 12 weeks)
Tutorial on-site 2 hours (weekly x 12 weeks)
Assessment
Research Paper20%
Operations Plan and Presentation45%
Audit Report35%
Notice

Intensive offerings may or may not be scheduled in every session. Please refer to the timetable for further details.

Southern Cross University employs different teaching methods within units to provide students with the flexibility to choose the mode of learning that best suits them. SCU academics strive to use the latest approaches and, as a result, the learning modes and materials may change. The most current information regarding a unit will be provided to enrolled students at the beginning of the study session.

Fee information

Domestic

Commonwealth Supported courses
For information regarding Student Contribution Amounts please visit the Student Contribution Amounts.

Fee paying courses
For postgraduate or undergraduate full fee paying courses please check Domestic Postgraduate Fees OR Domestic Undergraduate Fees

International

Please check the international course and fee list to determine the relevant fees.

+