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How to Manage Your Fees
It is important that your name details on your student record at Southern Cross University match your legal name both at the Australian Taxation Office and the USI Registry.
A preferred Name can be entered and noted for communications if you do not wish to use your legal name.
You’ll need a TFN to access HECS-HELP, FEE-HELP, or SA-HELP loans. Apply online via the ATO website or at an Australia Post branch.
Your USI is a free lifelong ID for tracking study in Australia. It’s required for Commonwealth Supported students, HELP loans, and graduation.
Visit the USI website to create or find your USI.
Let us know how you plan to pay your fees, you will need your USI and TFN if seeking a HELP loan:
- Go to MyEnrolment and open the My Study tile.
- Select your Admitted Course.
- From the left-Hand menu, select Government Assistance.
- Complete the relevant forms based on your offer type by Selecting the Add Button on top right:
Commonwealth Supported Place (CSP):
- To accept your CSP you must submit a Request for Commonwealth Supported Place and HECS-HELP Loan form, even if required or electing to pay your fees upfront.
- Eligible students can defer their student contribution amounts using HECS-HELP and their SSAF amounts using SA-HELP.
- If you haven’t paid your student contribution amounts upfront or correctly requested a HECS-HELP loan on or before the census date, then your unit enrolment in the CSP will be cancelled.
Australian Fee-Paying:
- Eligible students can defer their tuition amounts via FEE-HELP loan and their SSAF amounts via an SA-HELP loan.
Upfront payment by census date is required without an approved HELP loan form.
Make sure your SCU personal details match your legal information with the Australian Taxation Office (ATO) and the USI Registry.
Finances Tile within MyEnrolment allows you to stay on top of your fees and payments:
- Fees requiring upfront payment
- Records of payments you’ve previously made
- Access Self Service Reports – Statement of Account
- Details of fees covered by an approved HELP loan
Approved HELP Loan
If you have approved HELP Loans and all your fees are Deferrable. No upfront payment is required.
Optional Upfront Payment
You can still choose to make up-front payments towards your fees if you have both HELP loans approved as long as it is paid by the Census Date. Any balance remaining will be deferred to your HELP loan.
Upfront Payment Required
Upfront payment by census date is required without an approved HELP loan form.
How to Pay
Southern Cross University provides a variety of payment options, including the SCU Payment Portal, BPAY, Post Billpay, and cash payments through Australia Post.
We recommend using the Payment Portal - Pay on Account option, which only requires your Student ID, Date of Birth, and Payment Amount.
Further Payment Option instructions be found here. Please allow 1 to 3 days for your payment to clear your student account.
What is SSAF?
The Student Services and Amenities Fee (SSAF) help fund non-academic services that support your student experience, like health, wellbeing, and campus activities.
Eligible students can defer their SSAF amounts using SA-HELP as long as submitted prior to the census date. This is recommended as a safety net for eligible students even if planning to pay the fee upfront
- Go to MyEnrolment and open the My Study tile.
- Select your Admitted Course
- From the left-Hand menu, select Government Assistance
- Select the Add Button and click Request for SA-HELP Loan and submit the form.
Upfront payment by census date is required without an approved HELP loan form.
Other fee-related matters
Students born outside of Australia
Your Visa or Residency status must be confirmed before any HELP form can be approved. Ensure you submit the required HELP forms and email proof of your Visa or Residency status to enrol@scu.edu.au with supporting documents. The Enrolments team will review your documentation before approving your submitted HELP forms. If you've completed a HECS-HELP form, enrolment awaits this manual approval.
Making Payments Made Easy
The due dates for fees are listed in the Finance tab of My Enrolment and are also included in any emailed invoice you receive. Convenient payment options include the SCU Payment Portal (recommended), BPay, or Post Billpay. Detailed instructions for the Payment Portal can be found on our Technology Services Self-Help page.
Commonwealth Supported
For Commonwealth Supported students, the government subsidises unit costs, and you cover the Student Contribution Amount. Pay up front or use HECS-HELP to defer, if eligible. Some students can't defer, so all must complete a HECS-HELP form and eligible students also complete a SA-HELP form for SSAF. Find forms in My Enrolment.
Fee-Paying
Fee-Paying students can pay up front or apply for FEE-HELP. FEE-HELP forms are in My Enrolment. Enrol in units (Step 3) and select payment method (Step 2). Repay FEE-HELP when you meet the income threshold. Limits apply. FEE-HELP is available to some, not others.
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