Welcome to People and Culture

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Welcome from our Vice-President, People and Culture - Kim Franks

At Southern Cross University, our people are at the heart of everything we do. Whether you’re new to the organisation or have been with us for years, we’re so glad you’re here. Our culture is shaped by shared values, bold ideas and a deep sense of connection and it’s through our people that we make the greatest impact.

Our People and Culture strategy is about creating the conditions for every individual to thrive. We’re building a workplace that celebrates diverse perspectives, fosters genuine belonging, and enables people to grow and contribute in meaningful ways. This means investing in great leadership, capability, wellbeing and an employee experience that reflects who we are and what we stand for.

The People and Culture portfolio brings together a passionate team of specialists across Business Partnering, People Services, Organisational Development, Talent Acquisition, Workplace Health and Safety, and Workplace Relations. Together, we collaborate with leaders and teams across the University to enable a positive employee journey from recruitment and onboarding through to development, recognition and transition.

Thank you for the role you play in shaping a culture where people thrive, ideas take flight, and meaningful impact is made.

Who are my HR Contacts?

Our People Partnering and Services teams provide focused support to all University staff and are the primary point of contact for advice and assistance on employment related matters.

General HR enquiries should be directed to the People Services team via hr@scu.edu.au. For more tailored advice, reach out to your nominated work unit's HR Business Advisor through hradvisor@scu.edu.au. Our Business Partners provide dedicated support to Executive Members, Heads of Work Units and other Senior Leaders with complex or strategic management of issues such as workforce planning, performance matters and organisational change.

Executive Members and Work Units HR Business Advisor Business Partner
Vice-Chancellor
Office of the Vice-Chancellor
Governance Services
Faculty of Health (FoH)
- Centre for Children and Young People
- National Centre for Naturopathic Medicine
- SCU Health Clinic
Faculty of Education (FoE)
Faculty of Business, Law and Arts (FBLA)
Susan Rochester

Alison McMillan
Coffs Harbour Campus Administration
Faculty of Science and Engineering (FSE)
- National Marine Science Centre
Julia Watson

Leah Davio
Senior Deputy Vice-Chancellor
Office of the Senior Deputy Vice-Chancellor
Research, Infrastructure and Operations
Graduate School
Library Services
Julia Watson

Leah Davio
Vice President (Students) and Registrar
Office of the VP (Students) and Registrar
Student Administration Services
Student Admissions
Student Support and Success
-Study Well Unit
-Stay Well Unit
International Student Support and Success
Julia Watson

Leah Davio
Pro Vice-Chancellor (Academic Innovation)
Office of the Pro Vice-Chancellor (Academic Innovation)
Centre for Teaching and Learning
Clare Yopp

Keiran O'Reilly
Pro Vice-Chancellor (Academic Quality)
Office of the Pro Vice-Chancellor (Academic Quality)
SCU College
Office of Business Intelligence and Quality
Gnibi College of Indigenous Australian Peoples
Indigenous Australian Student Experience Team
Clare Yopp

Keiran O'Reilly
Vice President (Future Students and Outreach)
Office of the Vice President (Future Students and Outreach)
Future Students and Outreach
Marketing, Digital and Communications
Southern Cross Global
Susan Rochester

Alison McMillan
Vice President (Finance)
Office of the Vice President (Finance)
Financial Services
Financial Performance
Clare Yopp

Keiran O'Reilly
Vice President (Enterprise and Campus Operations)
Office of the Vice President (Enterprise and Campus Operations)
Property Services
Events
Southern Cross Campus Services
-Catering and Unibar
-SCU Fitness for You Lismore
Julia Watson

Leah Davio
Vice President (Strategy and Technology)
Office of the Vice President (Strategy and Technology)
Southern Cross Analytical Research Services (SCARS)
Technology Services
Pro Vice-Chancellor (Research and Education Impact)
Office of the Pro Vice-Chancellor (Research and Education Impact)
Susan Rochester

Alison McMillan
Vice President (People and Culture)
People Services
Organisational Development
Workplace Relations
Workplace Health and Safety

Who works in People and Culture?

Our People and Culture team is organised within 3 primary groups:

  1. People Partnering and Services including the Business Partner team, People Services and Talent Acquisition;
  2. The Organisational Development team;
  3. The Workplace Relations team, including Workplace Health and Safety.

Each team is led by a Director-level senior leader, and the members within work collaboratively and openly to support the needs of the University and its workforce, and achieve business objectives.

Office of the Vice-President (People & Culture)

The Office of the Vice-President (People & Culture) leads the strategic direction of the University’s people and culture agenda, fostering a positive, inclusive, and high-performing workplace.

Kim Franks

Kim Franks

Vice-President (People & Culture)

People and Culture

Katherine Drew

Katherine Drew

Director, People Partnering and Services

Business Partnering

The Business Partnering Team works closely with Executive Members and Heads of Work Units to provide strategic guidance on workforce planning, organisational change, and complex employee matters. They act as trusted advisors, aligning people strategies with the University's goals to support a high-performing and engaged workforce.

Sara Lock

Sara Lock

Senior Manager, People Partnering

Alison McMillan

Alison McMillan

People and Culture Business Partner

Keiran O'Reilly

Keiran O'Reilly

People and Culture Business Partner

Leah Davio

Leah Davio

People and Culture Business Partner

Julia Watson

Julia Watson

People and Culture Business Advisor

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Jess Prerost

People and Culture Business Advisor

Clare Yopp

Clare Yopp

People and Culture Business Advisor

Susan Rochester

Susan Rochester

People and Culture Business Advisor

People Services

People Services team consists of Compliance, HRIS and Analytics, and the People Services Specialists. They ensure smooth delivery of day-to-day HR support and underpin the systems, processes and data that keep things running to support the employee lifecycle. They support general queries and the processing of contracts, onboarding, pay, forms, leave and exit processing.

Steph Jarvis

Stephanie Jarvis

Senior Manager, People Services

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Christy Welldon

Senior Manager, Compliance

Debbie Lisetto

Debbie Lisetto

Manager, People Systems and Analytics

Kirsten Yeats

Kirsten Yeats

Manager, People Services

Jo Schaefer

Jo Schaefer

People Services Specialist

Keisha Jappe

Keisha Jappe

People Services Specialist

Melissa Johnston

Melissa Johnston

People Services Specialist

Narelle Hicks

Narelle Rook

People Services Specialist

Narenea Smith

Narenea Smith

People Services Specialist

Rosemary Wishlow

Rosemary Wishlow

People Services Specialist

Renee McKinnon

Renee McKinnon

People Services Specialist

Anastasia Camuglia

Anastasia Camuglia

Administrative Assistant

Claire Ledwith

Claire Ledwith

Administrative Assistant

Talent Acquisition

The Talent Acquisition team leads the recruitment strategy for the University, attracting and selecting high-quality candidates who align with our values and goals. They partner with hiring managers to deliver inclusive, efficient, and future-focused hiring processes that support workforce growth and diversity.

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Lana Morgan

Senior Manager, Talent Acquisition

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Vivian Cormier

Talent Acquisition Business Partner

Abbie McPherson

Abbie McPherson

Talent Acquisition Advisor

Gabi Quigley

Gabi Quigley

HR Advisor (Recruitment)

Organisational Development

The Organisational Development team drives initiatives that build capability, supports leadership development, and fosters a high-performing workplace culture. They partner across the University to deliver programs and frameworks that enhance performance, engagement, team effectiveness and alignment with strategic goals.

Mark Krnjaic

Mark Krnjaic

Director, Organisational Development

Kath Parry

Kath Parry

Learning and Organisation Development Consultant

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Emily Hamilton

Learning and Organisation Development Consultant

Katie McDonough

Katie McDonough

Learning and Organisational Development Coordinator

Workplace Relations

The Workplace Relations team provides expert guidance on employment legislation, enterprise agreements, and employee relations matters. They support leaders and staff in managing workplace issues and conflict, negotiating enterprise agreements, and fostering fair, consistent and legally compliant work environments.

Brendan Pearce

Brendan Pearce

Director, Workplace Relations

Workplace Health and Safety

The Workplace Health and Safety (WHS) team supports a safe, healthy and compliant environment for all staff, students, and visitors by guiding compliance with legislation and University policies. They lead risk management, incident response, and safety education initiatives to foster a proactive safety culture across all campuses.

Shaun Brown

Shaun Brown

Manager, Workplace Health and Safety

Sophie Andrews

Sophie Andrews

Workplace Health and Safety Business Partner

Mike Simpson

Mike Simpson

Workplace Health and Safety Business Partner

Michael Karkkainen

Michael Karkkainen

Workplace Health and Safety Advisor