If you’re just looking to extend your skills or to advance your career, the Graduate Certificate in Global Hotel Leadership is an ideal way to boost your knowledge and opportunities in this fast growing industry. This course is delivered at The Hotel School, Southern Cross University's unique partnership with Mulpha Australia.
You will build upon your current business and hospitality experience and learn to work at a higher level of management, with a global focus. This course is also a pathway to the Master of Business in Global Hotel Leadership.
Southern Cross University was rated in the world's top 50 universities in tourism and hospitality management by the 2019 Academic Ranking of World Universities.
Graduates enjoy excellent prospects – 95 per cent are employed before or shortly after graduation (The Hotel School 2018 Graduate Outcomes Survey).
|Brisbane - The Hotel School||1, 2, 3|
|Melbourne - The Hotel School||1, 2, 3|
|Sydney - The Hotel School||1, 2, 3|
|Online||1, 2, 3|
You will study introductory management and leadership units that relate to the global hotel industry.
Course Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a course. These outcomes are aligned with the graduate attributes.
|Graduate Attribute||Course Learning Outcome|
Apply critical thinking and intellectual independence to investigate problems in a contemporary hotel context.
Investigate, critically analyse, interpret knowledge in the field of hotel and hospitality leadership
Apply creative thinking to solve problems that require adapting to new situations and changing circumstances.
Generate ideas and concepts relating to hotel business operations
Demonstrate knowledge and understanding of ethical standards and professionalism that apply in a hotel industry context
Apply professional ethical frameworks and sustainable practices to hotel organisations
|Knowledge of a discipline|
Contextualise knowledge of recent developments in the global hotel context
Demonstrate integrated theoretical knowledge in the study of hotel leadership and management and apply these principles in professional contexts
Reflect on and regulate learning and research, with personal autonomy and accountability, using well-developed information literacy skills.
Demonstrate judgement in planning and decision making
|Communication and social skills|
Develop and communicate ideas clearly, coherently and effectively to others in the field and to broader audiences
Demonstrate self-awareness and apply empathy in professional practice.
Demonstrate an understanding of team dynamics and reflect and improve on becoming an effective member of a team and/or community of practice.
Practice sensitivity and respect for cultural diversity and the relationship between people, in a range of professional and community contexts
Be aware of importance of culture and diversity within the global hotel industry
Teaching methods include lectures, tutorials, online discussion forums, work experience, field trips, guest speakers and industry engagement. The method of teaching may vary from unit-to-unit.
Graduates will be able to advance their careers in a range of organisations within the business and tourism sectors including: hospitality outlets, hotels, events and conferences, cruise ships, airlines, casinos, clubs and any other business.