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Unit of Study TOUR0004 International Hotel and Tourism Management Program: Module 4 (2024)

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Learning outcomes

Unit Learning Outcomes express learning achievement in terms of what a student should know, understand and be able to do on completion of a unit. These outcomes are aligned with the graduate attributes. The unit learning outcomes and graduate attributes are also the basis of evaluating prior learning.

On completion of this unit, students should be able to:

demonstrate a practical understanding of the role and requirements of front office operations within hospitality organisations and the systems and procedures involved in the four stages of the guest cycle (pre-arrival, arrival, occupancy and departure).

apply theoretical knowledge of the research process and produce an independent literature review.

analyse the constraints within the external and internal environment of resort development and understand the operational frameworks applicable to resorts, including planning processes.

demonstrate knowledge and understanding of the elements required to become a successful Food and Beverage Manager within the hospitality industry

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