Information on Fail grades

What does it mean for me if I receive a fail grade?

Failing a unit may have implications on your study plan and course progression. It is best to talk over your circumstances with your Student Advice Team and discuss unit selection and progression.

Students who receive a failing grade in one or more units in any study session will be contacted by the University with information about the support services available.

If you fail a unit you are also encouraged to contact the University about support services available.

What’s the difference between a fail and absent fail grade?

Normally a Fail grade means that you have attempted some or all of the assessment items, but not received a passing grade overall. An Absent Fail is awarded when there have been no assessment items submitted and it is deemed you have abandoned your study.

I have failed a unit, but have special circumstances. What options do I have?

In certain special circumstances, students can apply for refund of tuition fees and/or ‘withdrawal without failure’ grade. You need to meet specific criteria which are detailed on the application form. Domestic and international students can find more information on the Refunds and Remission of fees page and information about withdrawing from units at Rules Relating to Awards. Please note there are rules and timelines that apply to these processes.

Would you like to discuss your options further?

Please choose the option that best describes your situation:


Contact information for Australian/New Zealand students

Schools, College, InstituteKey Contact for EnquiriesStudent Liaison Telephone NumberEmail Contact:
Arts and Social Sciences Arts and Social Science programs 1800 005 687 isass@scu.edu.au
Arts and Social Sciences Community Development (Emergency Management) +61 7 5589 3161 isass@scu.edu.au
Education All programs 1800 005 687 secondaryed@scu.edu.au
schooled@scu.edu.au
Environment, Science and Engineering All programs 1800 005 687 ese@scu.edu.au
Gnibi College of Indigenous Peoples All programs 1800 005 687 gnibi@scu.edu.au
Health and Human Sciences All Lismore programs
(Clinical Sciences, Exercise Science and Nutrition, Sport and Exercise Science, Nursing)
1800 005 687 healthscience@scu.edu.au
Health and Human Sciences Psychology, Midwifery and Nursing programs (Coffs campus) +61 2 6659 3349 healthscience@scu.edu.au
The Hotel School, Phillip Street, Sydney All programs +61 2 9240 1280 julie.luiker@scu.edu.au
or
paul.weeks@scu.edu.au
Law and Justice All programs 1800 005 687 lawenquiry@scu.edu.au
School of Business and Tourism Undergraduate business programs 1800 005 687 studybusiness@scu.edu.au
School of Business and Tourism Masters Program, Doctoral +61 7 5589 3001 studybusiness@scu.edu.au
School of Business and Tourism All tourism programs 1800 005 687 tourline@scu.edu.au

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International students studying in Australia

Schools, College, InstituteKey Contact for EnquiriesStudent Liaison Telephone NumberEmail Contact:
SCU Coffs Harbour campus All programs +61 2 6659 3147 ioadviser-coffs@scu.edu.au
SCU Lismore campus All programs +61 2 6620 3876 ioadviser-lis@scu.edu.au
SCU Gold Coast campus All programs +61 7 5589 3026 ioadviser-gc@scu.edu.au
The Hotel School Sydney All programs +61 2 8249 3200 thssupport@scu.edu.au
The Hotel School Melbourne All programs +61 3 9601 3400 thssupport@scu.edu.au
Sydney branch campus All programs 1800 422 226 sydstudentsupport@scu.edu.au
Melbourne branch campus All programs 1800 422 226 melbstudentsupport@scu.edu.au

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International students outside Australia

Schools, College, InstituteKey Contact for EnquiriesStudent Liaison Telephone NumberEmail Contact:
Institute of Business Studies (IBS) Port Moresby Campus +675 325 4053 or +675 325 2188 enquiries@ibs.ac.pg
Institute of Business Studies (IBS) Enga Campus +675 7229 5758 studyenga@ibs.ac.pg
Management Development Institute of Singapore (MDIS) All programs +65 6796 7974 jeffrey_tancm@mdis.edu.sg
Management Development Institute of Tashkent (MDIS), Tashkent All programs +65 6796 7974 jeffrey_tancm@mdis.edu.sg
Manukau Institute of Technology All programs +64 9975 4582 helen.sidler@manukau.ac.nz
Tianjin University of Science and Technology (TUST) Bachelor of Business Administration Program Use email guojie@tust.edu.cn
Guangxi University of Science and Technology All programs Use email quanyanfang2@hotmail.com

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