Information on Fail grades
What does it mean for me if I receive a fail grade?
Failing a unit may have implications on your study plan and course progression. It is best to talk over your circumstances, unit selection and progression and discuss your options.
Students who receive a fail grade in one or more units in any study session will be contacted by the University with information about the support services available.
If you fail a unit you are also encouraged to contact the University about support services available.
I have failed a unit, but have special circumstances. What options do I have?
Special Circumstances: If your grades have been affected by special circumstances, support is available. Students can apply for refund of tuition fees and/or ‘Withdrawn’ grade. You need to meet specific criteria which is detailed on the application form. Please note that rules and timelines apply.
Domestic and international students can find more information on the Refunds and Remission of fees page and information about withdrawing from units at Rules Relating to Awards.
Services and Support: Book an appointment with a Learning Coach at the student Learning Zone and access services and resources to help improve your study skills. Access Support Services and connect with counsellors, student advocacy service, health service, disability service, career development service and more.
Reassess your Study Load: Have you considered looking at your study plan to reduce your study load? This may help you focus on your studies and improve your pass rate.
What’s the difference between a fail, absent fail and withdrawn fail grade?
Normally a Fail grade (F) means that you have attempted some or all of the assessment items, but not received a passing grade overall.
An Absent Fail (AF) is awarded when there have been no assessment items submitted and it is deemed you have abandoned your study.
Withdrawn with Fail (WF) is recorded when you withdraw after the Census Date.
More information on grade descriptions can be found on our Final grade and results page
Would you like to discuss your options further?
Please choose the option that best describes your situation:
- I am an Australian/New Zealand student studying in Australia or as a distance education student outside of Australia
- I am an international student studying in Australia
- I am an international student studying outside of Australia
Contact information for Australian/New Zealand students
| Key Contact for Enquiries | Website | Contact Number | Email Contact: |
|---|---|---|---|
| Client Services | Current Students | 1800 005 687 | enquiry@scu.edu.au |
| The Hotel School | The Hotel School | 1800 316 424 | thssupport@scu.edu.au |
| SCU Online Postgraduate | SCU Online | 1300 881 471 | students@online.scu.edu.au |
International students studying in Australia
| Faculties, College, Institute | Key Contact for Enquiries | Student Liaison Telephone Number | Email Contact: |
|---|---|---|---|
| SCU Coffs Harbour campus | All programs | +61 2 6659 3147 | ioadviser-coffs@scu.edu.au |
| SCU Lismore campus | All programs | +61 2 6620 3876 | ioadviser-lis@scu.edu.au |
| SCU Gold Coast campus | All programs | +61 7 5589 3026 | ioadviser-gc@scu.edu.au |
| The Hotel School Sydney | All programs | +61 2 8249 3200 | thssupport@scu.edu.au |
| The Hotel School Melbourne | All programs | +61 3 9601 3400 | thssupport@scu.edu.au |
| Sydney branch campus | All programs | 1800 422 226 | sydstudentsupport@scu.edu.au |
| Melbourne branch campus | All programs | 1800 422 226 | melbstudentsupport@scu.edu.au |
International students outside Australia
| Schools, College, Institute | Key Contact for Enquiries | Student Liaison Telephone Number | Email Contact: |
|---|---|---|---|
| Institute of Business Studies (IBS) | Port Moresby Campus | +675 325 4053 or +675 325 2188 | enquiries@ibs.ac.pg |
| Institute of Business Studies (IBS) | Enga Campus | +675 7229 5758 | studyenga@ibs.ac.pg |
| Management Development Institute of Singapore (MDIS) | All programs | +65 6796 7974 | jeffrey_tancm@mdis.edu.sg |
| Management Development Institute of Tashkent (MDIS), Tashkent | All programs | +65 6796 7974 | jeffrey_tancm@mdis.edu.sg |
| Manukau Institute of Technology | All programs | +64 9975 4582 | helen.sidler@manukau.ac.nz |
| Tianjin University of Science and Technology (TUST) | Bachelor of Business Administration Program | Use email | guojie@tust.edu.cn |
| Guangxi University of Science and Technology | All programs | Use email | quanyanfang2@hotmail.com |