Information on Fail grades
What does it mean for me if I receive a fail grade?
Failing a unit may have implications on your study plan and course progression. It is best to talk over your circumstances with your Student Advice Team and discuss unit selection and progression.
Students who receive a failing grade in one or more units in any study session will be contacted by the University with information about the support services available.
If you fail a unit you are also encouraged to contact the University about support services available.
What’s the difference between a fail and absent fail grade?
Normally a Fail grade means that you have attempted some or all of the assessment items, but not received a passing grade overall. An Absent Fail is awarded when there have been no assessment items submitted and it is deemed you have abandoned your study.
I have failed a unit, but have special circumstances. What options do I have?
In certain special circumstances, students can apply for refund of tuition fees and/or ‘withdrawal without failure’ grade. You need to meet specific criteria which are detailed on the application form. Domestic and international students can find more information on the Refunds and Remission of fees page and information about withdrawing from units at Rules Relating to Awards. Please note there are rules and timelines that apply to these processes.
Would you like to discuss your options further?
Please choose the option that best describes your situation:
- I am an Australian/New Zealand student studying in Australia or as a distance education student outside of Australia
- I am an international student studying in Australia
- I am an international student studying outside of Australia
Contact information for Australian/New Zealand students
| Schools, College, Institute | Key Contact for Enquiries | Student Liaison Telephone Number | Email Contact: |
|---|---|---|---|
| Arts and Social Sciences | Arts and Social Science programs | 1800 005 687 | isass@scu.edu.au |
| Arts and Social Sciences | Community Development (Emergency Management) | +61 7 5589 3161 | isass@scu.edu.au |
| Education | All programs | 1800 005 687 | secondaryed@scu.edu.au schooled@scu.edu.au |
| Environment, Science and Engineering | All programs | 1800 005 687 | ese@scu.edu.au |
| Gnibi College of Indigenous Peoples | All programs | 1800 005 687 | gnibi@scu.edu.au |
| Health and Human Sciences | All Lismore programs (Clinical Sciences, Exercise Science and Nutrition, Sport and Exercise Science, Nursing) |
1800 005 687 | healthscience@scu.edu.au |
| Health and Human Sciences | Psychology, Midwifery and Nursing programs (Coffs campus) | +61 2 6659 3349 | healthscience@scu.edu.au |
| The Hotel School, Phillip Street, Sydney | All programs | +61 2 9240 1280 | julie.luiker@scu.edu.au or paul.weeks@scu.edu.au |
| Law and Justice | All programs | 1800 005 687 | lawenquiry@scu.edu.au |
| School of Business and Tourism | Undergraduate business programs | 1800 005 687 | studybusiness@scu.edu.au |
| School of Business and Tourism | Masters Program, Doctoral | +61 7 5589 3001 | studybusiness@scu.edu.au |
| School of Business and Tourism | All tourism programs | 1800 005 687 | tourline@scu.edu.au |
International students studying in Australia
| Schools, College, Institute | Key Contact for Enquiries | Student Liaison Telephone Number | Email Contact: |
|---|---|---|---|
| SCU Coffs Harbour campus | All programs | +61 2 6659 3147 | ioadviser-coffs@scu.edu.au |
| SCU Lismore campus | All programs | +61 2 6620 3876 | ioadviser-lis@scu.edu.au |
| SCU Gold Coast campus | All programs | +61 7 5589 3026 | ioadviser-gc@scu.edu.au |
| The Hotel School Sydney | All programs | +61 2 8249 3200 | thssupport@scu.edu.au |
| The Hotel School Melbourne | All programs | +61 3 9601 3400 | thssupport@scu.edu.au |
| Sydney branch campus | All programs | 1800 422 226 | sydstudentsupport@scu.edu.au |
| Melbourne branch campus | All programs | 1800 422 226 | melbstudentsupport@scu.edu.au |
International students outside Australia
| Schools, College, Institute | Key Contact for Enquiries | Student Liaison Telephone Number | Email Contact: |
|---|---|---|---|
| Institute of Business Studies (IBS) | Port Moresby Campus | +675 325 4053 or +675 325 2188 | enquiries@ibs.ac.pg |
| Institute of Business Studies (IBS) | Enga Campus | +675 7229 5758 | studyenga@ibs.ac.pg |
| Management Development Institute of Singapore (MDIS) | All programs | +65 6796 7974 | jeffrey_tancm@mdis.edu.sg |
| Management Development Institute of Tashkent (MDIS), Tashkent | All programs | +65 6796 7974 | jeffrey_tancm@mdis.edu.sg |
| Manukau Institute of Technology | All programs | +64 9975 4582 | helen.sidler@manukau.ac.nz |
| Tianjin University of Science and Technology (TUST) | Bachelor of Business Administration Program | Use email | guojie@tust.edu.cn |
| Guangxi University of Science and Technology | All programs | Use email | quanyanfang2@hotmail.com |