Maintenance

Maintenance which can be requested in Archibus

When raising an Archibus job, please enter your contact details, your work units GL code and a detailed description in the work request description box.

Building and Infrastructure

• General building maintenance and repairs including doors, windows, locks, walls, ceilings, roofing, flooring and vandalism.
• External Structures, car parks, roads, footpaths, line marking and signage.
• Lifts, access control, keys, security systems, CCTV and duress phones. 

Mechanical, Electrical and Utilities

• Electrical systems including lighting, power, outlets, solar, RCD testing, tagging, emergency and exit lights.
• Air conditioning, heating and building management systems.
• Plumbing and hydraulics including taps, toilets, drains, leaks, TMV's, backflow devices, hot water, ZIP units.
• Fire protection systems and emergency safety equipment.
• Specialist systems including fume cupboards, laboratory equipment, UPS and generators.

Space and Furniture

• Office and teaching space setups, relocations and furniture repairs or replacements.
• Installation of fixtures including pinboards, whiteboards and office equipment.

Cleaning, Waste and Environmental

• Routine and extra cleaning services.
• Waste management including general, confidential, chemical and recycling streams such as cardboard and comingle
• Pest control and mould remediation.
• Pool and sanitary disposal unit servicing.

Ground and outdoor spaces

• Grounds maintenance including indoor and outdoor plants, debris and landscaping.
• External maintenance including roads and pathways upkeep.

Support and other services

• Deliveries, mail incoming and outgoings, asset collection and or disposal.
• Preventative maintenance, inspections and audits.
• Hazard management including asbestos, hazardous materials and emergency response.

When reporting a maintenance issue, please be sure to select one of the updated problem type codes. This will ensure your Archibus request is promptly and accurately assigned to those who can help. Download Archibus Problem Types .

Archibus Log in

User Manual:

Archibus Manual (staff only)

Follow-up Archibus jobs:

Email propertyservices@scu.edu.au to follow-up on a job that has already been logged.

Friendly Reminder:

If you wish to raise a number of tasks via Archibus, please submit them in separate work order requests. Please avoid collating your tasks into one request as these cannot be allocated and will be cancelled, the only exception for collated requests is when the tasks are the same 'problem type' (i.e. two electrical tasks or two furniture requests).