We're committed to keeping our students, staff and visitors safe.
STEP 1: If there is an immediate life-threatening emergency to you or another person, call '000'.
STEP 2: In the case of an emergency or if you require security assistance, please call the relevant contact number below.
Coffs Harbour Campus
Phone: (02) 6659 3091 (24hrs-a-day)
Freecall: 1800 004 357 from any campus phone
Location: A Block G Floor from 7am - 11pm weekdays
Gold Coast Campus
Phone: (07) 5589 3288
Emergency Phones: adjacent to lifts on every floor
Location: Building A G Floor from 24hrs-a-day/7 days-a-week
Phone: (02) 6620 3628
Emergency Phones: in every block
Location: Gatehouse Military Road entrance from 24hrs-a-day/7 days-a-week
National Marine Science Centre
Phone: (02) 6620 3628
Daytime Phone: 1800 422 226 and follow prompts to your campus
After Hours: 0424 729 847
The Hotel School - Melbourne
Phone: 0425 363 644
The Hotel School - Sydney
Phone: (02) 8249 3200
After Hours: 000 (Emergency Services)
Other emergency numbers
SCU After-Hours Counselling Line: 1300 782 676
Campus Security are available 24hrs/7days a week for all campuses with Offices manned at all times at the Lismore and Gold Coast Campuses. Can can call or present to these locations to report incidents, enquire about lost property or use it as a safe and handy meeting point / taxi collection point at night.
Security Top Tips:
- Save the security number for your campus on your mobile phone.
- Keep your contact details up-to-date with SCU. Students can update their contact details in 'My Enrolment' and staff should advise HR Services of any changes.
- Stay alert, assertive and confident. Be aware of your surroundings and report anything unusual and suspicious to Security.
- If unsure, walk with others rather than alone.
- Keep your money and wallet in your front pocket and keep your bag in front of you.
- At night, stay in well-lit areas, where there are other people.
Coffs Harbour Campus: Security can be contacted 24 hours a day on (02) 6659 3091 or freecall from any campus phone 1800 004 357
Gold Coast Campus: Ring or text Campus Security 24 hours a day on 0439 540 868
Lismore Campus: Ring or text Campus Security or present to the Gatehouse at Military Road entrance
Listed below are quick links to help you locate accurate Security forms and information. If you are unable to locate the information you require, please contact the Property Services team or Campus Security directly.
Pool Vehicle Booking Forms - Fleet and Vehicles
Emergency Procedures - Emergency and Crisis Management
Contractor Parking & Access - Arrival Parking and Access
Are you a student needing help?
Security and support services