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Invoices and payments frequently asked questions (FAQs)

What is the easiest way to pay an SCU invoice?

There are many ways you can pay your invoice. We recommend signing into the My Account feature of the Payment Portal with your SCU Login. From here you can view your invoices and make full or partial payment online.

Which SCU log in details are used for the Payment Portal?

The Payment Portal can be accessed using your SCU Login. You will enter in your SCU username (e.g. jsmith10) or your Student ID (e.g. 22222222) with the password that you use to log in to My Enrolment.

Can I view and pay all my invoices at the one time?

Yes if you are a student with an active SCU login.

Go to Payment Portal > Login to My Account > SCU Login > Student Payments > My Fees and Student Invoices

Only includes debts due in the next 100 days or that have been invoiced.

Do I have to pay the full amount of the invoice?

You can choose to pay any amount against an invoice. However, non-deferrable fees must be paid by the due date.

Why is my invoice number not displayed in the payment portal?

Either your invoice was only generated today and the details have not been uploaded to the Payment Portal or your invoice has been fully paid and no amount is outstanding.

However using the Pay on Account function you can still make a payment on your student account today without an invoice.

Can I generate my invoice in My Enrolment and pay today?

Invoices for enrolment fees can be generated and paid straight away. Log into My Enrolment >Finance > Enrolment Debt Transactions > Generate Invoice.

You will then need to refresh your screen by reselecting Enrolment Debt Transactions.

Invoice to be paid will now display below the Enrolment Debts grid:

  • Enter the amount you wish to pay in the Pay Amount Field for each invoice
  • Select Pay Selected Invoices button.
  • The Payment Portal will automatically load (pop ups must be enabled)
  • Select My Account
  • Review Cart
  • Process Payment
  • Receipt will display on screen and also be emailed to your SCU email account

Why does it seem like my payment hasn’t applied when I just paid?

Please allow 3–5 business days for your payment to display within your student account in My Enrolment.

Once your payment has been processed you can have your payment advice emailed to your student account using the following steps within My Enrolment > Finance > Payment Advice > Select relevant payment date.

How can I pay an invoice using cash?

Print your invoice and take it to your local Australian post branch.

Can I transfer from my bank account?

Yes, using the BPay payment option.

Please refer to your invoice for your BPay Biller Code and Reference No.

Go to My Enrolment > Finances > Enrolment Debt Transactions > Select Invoice Number for details to be emailed to you

What if I don’t know the invoice number?

Go to Payment Portal > Login to My Account > SCU Login > Student Payments > My Fees and Student Invoices

Only includes debts due in the next 100 days or that have been invoiced.

What if someone else wants to pay on my behalf?

Others can pay a valid open invoice on your behalf by using the Pay an Invoice option, or they can pay to your student account with the Pay on Account option without the need for an invoice.

Is there a receipt issued at time of payment?

Yes a receipt will display on both your screen and an email copy will also be sent to the email account entered in the payment portal.

How can I check what my payment has been allocated towards?

Once your payment has been processed you can have your payment advice emailed to your student account using the following steps within My Enrolment > Finance > Payment Advice > Select relevant payment date.

Your Payment Advice will detail not only the amount of the payment received but the specific fee/s and amount/s which it has been allocated against.

Can I pay in a foreign currency?

Payments in most foreign currencies may be made in the Payment Portal by selecting Western Union Business Solutions at the checkout (point of paying). Payments may be made by international credit card or wire transfer.