Claims and the Duty to Disclose

Claims and the Duty to Disclose

All incidents and potential claims must be notified to insurance@scu.edu.au at the earliest opportunity.

The University has an obligation to notify the relevant insurer of potential claims. There is a duty to disclose all known circumstances, facts or events (notifiable events) which could lead to a claim.

Factors that may impact the success of an insurance claim:

  • Failure to advise the insurer of facts or circumstances which could result in a claim, in a timely manner
  • Admission of liability or fault
  • Criminal acts
  • Non-compliance with relevant legal or regulatory requirements

See also Claims and Duty to Disclose Guide.

FAQs

Send your completed claim form and all supporting documents to the University Insurance and Risk Team at insurance@scu.edu.au.

The University Insurance and Risk Team will review your claim information and liaise directly with the insurer on your behalf. They will also advise you of the outcome of your claim, where applicable.

To help avoid delays, include all relevant supporting documentation when submitting your claim, such as receipts, invoices, medical certificates, photographs, or other evidence related to the claim.

If you are unsure what information is required, contact the University Insurance and Risk Team at insurance@scu.edu.au before submitting your claim.